What We do
Samsung's after sales support is crucial to maintaining a brand preference from our customers. Our Customer Service strategy has been implemented with great success in several overseas markets. We believe that the existence of the Customer Service Plaza demonstrates our investment and commitment to show consumers and retailers alike that customer satisfaction is a high priority to us.
Customer Service Plaza provide a state-of-the-art repair facility. Our premises are set up to specifically service Samsung products, provide spare parts, assist customers with troubleshooting and answer various enquiries on products and repairs.
Facilities & Services
Our large repair facilities and various range of state of the art equipment forms the core of our efficient and precise repair procedure - allowing our technicians and staff to handle repairs with great care and knowledge.
Customers are most welcome to bring in their devices for various types of repairs, assessments, check-ups, and service.
We offer in our Plaza:
Our services include but are not limited to handheld devices – such as mobile phones, smartwatches and tablets, in-home entertainment units, multimedia, brown goods, and white goods.
We offer in-home services and workshop repairs, as well as pick-up and delivery of your products if needed.